The OHC Team




Emily Qazillbash

 Emily Kalejs Qazilbash

Assistant Superintendent for Human Capital

Emily Kalejs Qazilbash serves as the Assistant Superintendent for the Office of Human Capital in Boston Public Schools. In this role, she is part of a team implementing hiring practices that enables BPS to have an effective teacher in every classroom and an effective leader in every school, and an innovative performance evaluation system focused on growth and development.

She previously served as the Executive Director of the Office of Human Capital, where she worked as a strategist for the department. Before that, she was an Implementation Specialist in the Office of Educator Effectiveness, where she supported and coached principals to help teachers improve their instruction through implementation of the performance evaluation system and also designed professional development for aspiring and current principals to deepen their skills in instructional leadership. Emily began her career as a teacher in Baltimore and Boston, and then created and directed professional development programs for both new and experienced BPS teachers. In subsequent positions, Emily conducted research focused on issues of teacher quality and has consulted with a variety of non-profits on issues such as educator evaluation, teachers unions, school reform efforts, and Peer Assistance and Review (PAR) programs; Emily also helped design Massachusetts’ 2011 regulations on educator evaluation. Emily is a research affiliate with the Project on the Next Generation of Teachers (NGT) at the Harvard Graduate School of Education, where she earned her masters and doctoral degrees in Administration, Planning, and Social Policy. She also holds a B.A. in Political and Social Thought from the University of Virginia. A selection of her papers can be found on NGT's website, Emily and her husband, Kevin, have three children: Maya, Alex and Calvin.
 Chris Wilson
Chris Wilson
Administrative Assistant
Chris Wilson is the Administrative Assistant for the Office of Human Capital. She began her tenure in the Boston Public Schools in 1997 as an Evaluation Team Facilitator Clerk for the 
compliance department at Campbell Resource Center and in 2002, she became the School Secretary at Excel High School in South Boston. In 2012, she joined the Office of Human Resources and has been excited by its transformation into the Office of Human Capital. She especially enjoys the opportunity to help think through how central office can better serve principals and teachers as they work in schools every day. Chris is a native of Somerville, but has lived in South Boston since the early 1980s. She is a graduate of Aquinas Junior College, where she earned her degree in Legal Secretarial Science (where she learned how to take short-hand!). Though her OHC colleagues joke that she is the office mother, she is the real-life mother of 3 grown children. Her number one 
pastime is spending time with her baby granddaughter. 
Carol Ledbetter 
Office of Human Capital Receptionist 
Carol has been working in the Boston Public Schools for 18 years. Prior to joining the team at Information Management in the Office of Human Capital, she was a secretary in the Office of Special Education and Student Services. Her previous experience was as an Executive Secretary/Administrative Assistant in a medium-sized accounting firm in the Greater Boston area. 

Human Capital Support Services

 Ali Gross
Ali Gross
School Partner- Network A
Ali Gross is a School Partner with the Office of Human Capital. Before joining the OHC team, she worked for seven years in and with Boston Public Schools. Most recently, she was the Managing Director of the Center for Arts in Education at Boston Arts Academy, where she organized professional development, coaching, and advocacy work for teachers and administrators. Her prior position at Boston Arts Academy was Special Projects Coordinator, managing school operations, community partnerships, and facilities and strategic planning. Her classroom experience includes teaching 6th grade with Citizen Schools at the Edwards Middle School and tutoring high school writing in BPS for three years. Ali has also been involved with the Professional Learning Initiative, a collaboration between the Boston Teachers Union and Boston Public Schools, helping to support deep, meaningful, and relevant professional learning experiences for educators. She graduated from Tufts University with a Bachelor's degree in Child Development and Sociology and from the Harvard Graduate School of Education with a Master's degree in Education Policy and Management. In her free time, Ali alternates between practicing yoga and eating delicious food, with the balance tipped slightly toward eating. 
 Sharon Sodergren Sharon Sodergren 
Human Capital Coordinator- Network A, C 
Sharon Sodergren is a Human Capital Coordinator supporting Networks A & C with their human capital needs. Sharon has worked at BPS since 1987 in a variety of different roles. She began her career in the Special Education department and then served as School Secretary at the Warren Prescott School for 17 years. In 2011, Sharon returned to central office to work in the Network Superintendents’ Office. She joined the Human Capital office in 2014 and is eager to put her in-depth knowledge of school-based operations to work as central office redesigns its supports for BPS schools. Sharon is a native of Charlestown and attended Wheelock College. She is the mother of two boys, Joseph and Connor, and she spends many nights and weekends cheering them on at the hockey rink. 
 Michelle O'Neill-Turner Michelle O'Neil Turner

School Partner- Network B 
Michelle O’Neill-Turner is the School Partner for Network B in the Office of Human Capital. Michelle started with Boston Public Schools in the Office of Human Resources as a Staffing Manager, working with K-8 schools and Networks B and D. Prior to joining BPS, Michelle was at Partners Healthcare at Brigham and Women’s Hospital in their Human Resources department, support employee relations, staffing, and recruitment. Michelle graduate from Northeastern University with a Bachelor’s of Science in Business Administration and Human Resources. In her spare time she likes to spend time with family and friends and likes to attend concerts and other social events with her husband.
Robert Kelsey
Robert Kelsey
Human Capital Coordinator- Network B, D
Robert Kelsey serves as a Coordinator in the Office of Human Capital in Boston Public Schools. Before this he served as Staffing Coordinator for the Substitute Management Team (SubCentral) for over a year. In this role he helped to improve staffing rates, and quality district-wide through recruitment and implementation of various initiatives in SubCentral. In addition to his role with BPS, Robert has worked for over 8 years at Dana-Farber Cancer Center as a New Patient Coordinator. 

When not working, Robert enjoys photography, graphic and web design, piano, kayaking and singing and is active at his church, and on the organizing committee for the annual Martin Luther King, Jr. Memorial Breakfast (now in its 45th year, and the oldest such event in the nation). 

Gina D'Addario
Gina D'Adario
School Partner- Network C 
Gina works as a Human Capital School Partner for Network C. After serving in the Match Corps/AmeriCorps in 2011-12, an urban education fellowship program based in Boston, Gina stayed on with Match Education for a second year, working as a Recruitment Manager. Most recently, Gina has worked in Human Resources at UP Education Network, a non-profit school management organization. In this role, she has had the opportunity to work closely with Boston and Lawrence Public Schools to support teachers in all aspects of the onboarding, offboarding, and certification processes. She holds a B.S. in Speech Language Pathology and Audiology from Ithaca College and minors in Sign Language and Gerontology. In her spare time, Gina enjoys running outside, playing the drums, reading, and discovering new music. 
 Sarah Hausman
Sarah Hausman

School Partner- Network D
Sarah Hausman joined Boston Public Schools as a School Partner. She has spent most of her career working in special education, first as a volunteer at a Shanghai orphanage, assisting with a program for infants with disabilities and later as a Special Education Teacher and Coordinator in open-enrollment charter schools in New Orleans, Louisiana. Consequently, she is passionate about ensuring that schools have the right support and expertise necessary to provide high quality services to students with a diverse set of needs and abilities. A native of Los Angeles, Sarah graduated from Reed College in Portland, Oregon with a BA in English Literature. She completed an Ed.M. in Education Policy and Management at the Harvard Graduate School of Education. Most recently, she served as an Education Pioneer Fellow at New Schools for New Orleans, where she worked on city-wide challenges related to human capital in special education.
 Tinu Akinfolarin
Tinu Akinfolarin

School Partner, Network F
Tinu Akinfolarin works as a School Partner in the Office of Human Capital. In her role, she supports schools with all human capital functions, including recruitment, selection, hiring, staffing, evaluation, development, and retention. Prior to joining the OHC team, Tinu worked for UP Education Network as Manager of Innovation and Evaluation. There, she led strategic initiatives that allowed UP Education schools to make smart programmatic risks that have enhanced their respective abilities to achieve their mission. Prior to UP Education Network, Tinu was a classroom teacher in Baltimore City Public Schools. Tinu also has experience working in finance at Goldman Sachs and Lehman Brothers. She earned her BA in Economics from Bryn Mawr College and her MA in Teaching from Johns Hopkins University. Tinu grew up in Boston and is a proud graduate of Boston Public Schools.
 Carol Pacheco
Carol Pacheco

Human Capital Coordinator E, F
Carol Pacheco serves as a Human Capital Coordinator. In this role Carol provides transactional and research support to School Partners. Prior to this role she was the Founding Operations Associate at both Excel Academy-Chelsea and Excel Academy-Orient Heights, where she played a key role in opening up these two new schools and creating a strong operations structure.  As an Operations Associate, Carol managed a number of operational projects including the school nutrition program, recruitment and enrollment, and family outreach.  Carol was also the Network Finance and HR Manager for the network. Carol holds a Bachelors degree in Business Administration from Bryant University. 


Leah Levine

School Partner, Network F 

Leah Levine works as a School Partner for high schools in Network F. She supports and coaches principals to help teachers improve their instruction through implementation of the performance evaluation system, and designs professional development for aspiring and current principals to deepen their skills in instructional leadership. After serving with City Year Boston in Roxbury, Leah taught 2/3rd grade and kindergarten in San Jose, California before moving to Chile where she taught and served in several leadership roles in an English immersion school. After returning to the United States, she worked with Jon Saphier at Research For Better Teaching to capture on video the practices in the Skillful Teacher. Most recently, Leah worked with the DC Public Schools to train and support the teacher evaluators. She holds a B.A. in English from Cornell University. She is excited to be back home in Boston with her husband, Doug. 

Chason Ishino
Chason Ishino

School Partner, Network G
Chason Ishino serves as the School Partner to High Schools, where he provides training and support to headmasters, school administrators, and teachers in the tools of the evaluation system and supports school leaders in strategic staffing decisions. He also continuously works to build the Office of Human Capital website into a platform for school-based calibration and collaboration and works closely with Shakera Walker on Teacher Leadership for the district. Chason first started his career as a high school ELA teacher in Western Massachusetts, specializing in teaching to at-risk 9th graders.  He went on to have an eight year career as an English teacher, with experience as a member of the ILT, an IB teacher, and a Speech and Debate coach.  Before this, he earned a Bachelors in English Literature at Amherst College, a Masters in Teaching English at Brown University, and a Masters in Education Policy and Management at Harvard Graduate School of Education. 
Though a long time resident of Southern California, Chason considers himself bi-coastal, preferring the straightforward manner of New Englanders over the sunny disposition of Californians.  However, his wife Erica and dog Moo frequently object to the whole concept of "winter."  

 Christine Lee

Christine Lee 

School Partner, Network G
Christine Lee is a School Partner for the Office of Human Capital in Boston Public Schools. She is a recent graduate from the Harvard Graduate School of Education in the Education Policy and Management program. Prior to HGSE, she was a middle school science teacher in Philadelphia. During her time teaching, she was involved in running the Future City Engineering Club where her students won the First Winners Award at the Philadelphia regional competition that included over 40 schools. In addition, she worked toward developing school-community partnerships by collaborating with colleagues to organize career day events, shadow days, and internships geared toward increasing interest and exposure to STEM-related career opportunities. Before teaching, she was a paralegal in New York. Christine attended Smith College and is originally from Atlanta, GA. She enjoys volunteering, traveling, playing tennis, and biking.

 Lauren McLean-Britt

Lauren McLean-Britt 

Senior Human Capital Coordinator, Network G
Lauren McLean-Britt joined the Boston Public School district after having a productive career in admissions and recruiting at Emerson College, her alma mater, and Wheelock College, a premier institution for teacher preparation. Coming from Wheelock College, she transitioned smoothly to the Boston Public Schools as a Teacher Recruiter. She had been well trained at 
Wheelock College about what competent teachers should possess in order to be effective educators. After Recruiting teachers for the district for several years, she then transitioned to the role of Staffing Manager, which shifted her focus internally to providing quality customer service to School Leaders, Hiring Managers and all BPS employees. In her new role as Senior Coordinator for Office of Human Capital, she is looking forward to working with her colleagues on establishing new and efficient systems that will enhance OHC's overall customer service delivery. 
 Rose Santos
Rose Santos

Staffing Coordinator 
Rose has been with BPS for 27 years with the majority of time spent in Human Capital (resources). She is responsible for the processing of all non teaching staff such as Custodians, Lunch Monitors, Cafeteria Attendants etc. She graduated in 1968 from the original Jamaica Plain High School and is a proud parent of five Boston Public Schools graduates. She has five grandchildren, four boys and one very spoiled girl. She lives with a very spoiled cocker spaniel and two very spoiled cats. She has many interests, including crafts and travelling. She is also bilingual in spanish.
 Manzo, Wanda
Wanda Manzo

Staffing Coordinator
Wanda Manzo serves as a Staffing Coordinator in the Boston Public Schools. In this role, she assists new BPS staff through the hiring and onboarding processes. Wanda has been working in the district since 1974. Initially, she worked with substitute teachers. Wanda is a native of East Boston and she attended the Curtis Guild and East Boston High School. She lives with her four cats. Within BPS and across the Hub, Wanda is famous for her desk full of snacks – even the Superintendent counts on Wanda for a late afternoon sugar fix! 
 Recruitment & Selection  
 Amanda Preston
Amanda Preston

Senior Manager of Recruitment
Amanda Preston is the Senior Manager of Recruitment for the Office of Human Capital. In her role, Amanda oversees recruitment systems and policies for all teacher, principal, and headmaster positions in the district. She and her team are continuously working to build a high quality, effective, diverse, and passionate teacher and school leader community in the Boston Public Schools. 
Amanda came to the district in 2011 as a Graduate Analyst in the former Office of Accountability, and from there moved into the role of Engagement Facilitator and then Network Liaison for the Office of Family and Student Engagement. She joined the OHC team at the beginning of 2014. Prior to her work in BPS, Amanda ran youth programming at a community center in Dorchester, after returning from teaching with an arts outreach program in Cape Town, South Africa. 
Amanda holds a Master’s in Urban Education Policy from Brown University, and a Bachelor’s in English Literature from Bryn Mawr College. She is a proud dog-mom to two rambunctious Labradors, and can often be found being dragged through the parks of Dorchester by the two of them. 
 Krystal Cummings
Krystal Cummings

Recruitment Manager
Krystal Cummings serves as the Recruitment Manager in the Office of Human Capital. In this role she is a key Human Capital contact for all recruitment needs—responsible for screening and cultivating candidates and coordinating diversity recruitment initiatives. As a native of Connecticut, Krystal served as the Talent Recruiter for Hartford Public Schools, attracting, identifying, recruiting, and selecting certified talent for the district. Prior to that, she served as Assistant Director of Admission at Smith College coordinating multicultural recruitment efforts. Smith is also Krystal’s alma mater where she obtained a B.A. in Economics and Afro-American Studies. She is big on family and committed to improving urban education. 
 Evaluation & Performance Management 
 Jerome Doherty
Jerome Doherty

Director of Evaluation and Performance Management 
Jerome serves as the Director of Evaluation and Performance Management, where he oversees all aspects of the evaluation/performance management process for BPS educators and non-instructional staff. He is responsible for developing training and support materials for OHC School Partners to use in their work with evaluators, maintaining the Interactive Rubric and evaluator calibration systems, developing evaluation rubrics, tools and protocols for non-instructional staff, and case management of underperforming educators. Prior to coming to the Central Office, Jerome served as principal of the Joyce Kilmer K-8 School in West Roxbury. Jerome has also served as an academy director at Orchard Gardens K-8 Pilot School in Roxbury, as an assistant and acting principal in Fitchburg, and as an instrumental music teacher in California and New Jersey. 

Jerome holds a bachelor’s degree in Music Education from Ithaca College and a master’s degree in School Leadership from the Harvard Graduate School of Education. Jerome and his wife, a school-based administrator in BPS, have one child, a son who gives them incredible joy and laughter.  
 Professional Growth & Development


Kris Taylor

Director of Leadership

Kris Taylor is a California native who moved to Massachusetts to earn a degree in Teaching and Curriculum. After graduation, Kris began her educational career with the Boston Public Schools and has remained with BPS for seventeen years. Kris was a classroom teacher for nine years until she was recruited to become an elementary history coach for the district. She has held positions as a middle school and high school teacher, an academic coach, a principal intern and as a school principal. Kris was a BPS principal for three years before joining the Office of Human Capital in 2012.

Kris graduated from the University of California at Berkeley with a bachelor’s degree in psychology and social welfare with a minor in African-American Studies. She also holds two advanced degrees; a master’s degree from Harvard Graduate School of Education and a master’s degree from the University of Massachusetts Boston in Educational Administration.

Kris’ current and future goals include working to close achievement gaps.


 Shakera HS

Shakera Walker

Director of Teacher Development 

Shakera Walker serves as the Director of Teacher Development in the Office of Human Capital. In this role, she is responsible for professional learning programs and initiatives for teachers and paraprofessionals. She also manages the district’s teacher leader program, supports teacher leaders to build capacity in schools and works with school-based administrators to develop effective ways to utilize their teacher leaders to support whole school improvement.
Prior to this role, Shakera was a Washington Teaching Ambassador Fellow with the U.S. Department of Education, where she worked in the Office of Secretary Arne Duncan on teacher and leader effectiveness, standards and assessments and early learning initiatives in the Office of Early Learning. Shakera was an early childhood teacher in the Boston Public Schools for more than a decade, most recently at Young Achievers Science and Math School in Mattapan, MA, where she also served as a Principal Resident.
In addition to working as a teacher leader in her school, Shakera was named the NBC “Education Champion” and recipient of the Sontag Prize in Urban Education. In addition, she served as a Boston Teaching Policy Fellow with Teach Plus Boston, and as one of two teachers on the MA Task Force on revising the Educator Evaluation system. Shakera holds a Bachelors degree in Education/Child Study from Smith College, a Master of Education in Teaching and Learning from Harvard Graduate School of Education, Certificate of Advanced Graduate Study in Urban Education from Simmons College and an administrator license from Northeastern University.


 New Teacher Developers 
 Megan McGoldrick
Meghan McGoldrick

New Teacher Developers 
Meghan McGoldrick works as a New Teacher Developer through the Office of Human Capital. In this role, she manages and supports the New Teacher Development Program, part-time New Teacher Developers and novice teachers in BPS. Prior to this role, Meghan taught mathematics and science to middle school students in both inclusion and SEI classrooms and collaborated to provide an interdisciplinary education for all students. In addition to her role as a classroom teacher, Meghan was a mentor to new teachers, math department chair and a lesson designer for 21st Century Lessons, a joint BPS/BTU initiative focused on designing high quality lessons aligned to the Common Core State Standards. 
Meghan earned her bachelors from Boston College, masters in Educational Policy and Management from Harvard, Instructional Technology Certification for Educators through University of Massachusetts – Boston and masters in Educational Leadership from Simmons College. 
 Patreka Wood
Patreka Wood

New Teacher Developer  
Patreka J. Wood-Blain began teaching in 1996 to inspire young women to pursue careers in STEM. A product of the Boston Public Schools, she taught biology for ten years at her alma mater, Boston Latin School. In 2002, Patreka was one of five Boston teachers selected to participate in the National Academy for Curriculum Leadership (NACL) in Breckenridge, Colorado. Her participation in NACL helped to support the implementation of the inquiry-based curriculum BSCS Biology: A Human Approach. In 2003, she became an Instructional Team Leader for the BPS Science department. In this capacity, she has conducted annual Peer Teacher Workshops to train teachers and Graduate Teaching Fellows who are new to teaching BSCS Biology: A Human Approach. She has also facilitated monthly Peer Training Workshops throughout the school year to support fidelity to the curriculum. Since 2006, Patreka has presented annually at the National Science Teacher Association (NSTA) National Convention on topics ranging from Urban Ecology to using technology to support the implementation of science curricula. Patreka joined the New Teacher Development team in 2007. She believes that all students have a right to quality instruction and strives to support early career teachers to be highly effective educators. Most recently, Patreka has completed a C.A.G.S. in Educational Leadership from Simmons College. She holds a B.S. in Biology from Boston College and a M.Ed. in Science Education 9-12 from the University of Massachusetts Amherst. 
 Diversity Programs
 Ceronne Daly
Ceronne Daly

Director of Diversity Programs
Ceronne B. Daly serves as the Director of Diversity Programs in the Office of Human Capital. In this role she works with colleagues in Human Capital and across the organization to develop and 
administer policies and programs to recruit, retain and promote highly qualified educators who reflect the racial, cultural and linguistic diversity of Boston Public School students. She is responsible for supporting the district’s investment in human capital by ensuring that the Teacher Diversity Action Plan aligns with the BPS Acceleration Agenda, the BPS Achievement Gap Policy and informs the district’s human capital strategy.  

Ms. Daly returns to Boston Public Schools after holding several leadership roles at Wheelock College as the Director for Community Engagement Initiatives and then as the founding Director of the Office of Pre-Collegiate and College Access Programs and the founding Director of the Passion for Action Scholarship Program. Her unique roles at Wheelock College afforded her the opportunity to develop and implement innovative pipeline programs and manage strategic partnerships connecting K-12 schools, higher education, and community organizations, and businesses. Ms. Daly has over 20 years of experience working in urban education, supporting district and 
school leaders, students and families to achieve excellence. She is a founding executive board member of the national organization - Coalition of Schools Educating Boys of Color. Ms. Daly holds a Bachelor’s Degree in History from Trinity College in Connecticut and a Master’s degree in Education with a concentration in Human Development and Psychology from Harvard Graduate School of Education.
 Data & Analytics 
 Jon Barrows
Jon Barrows

Data Analyst
Jon is a Data Analyst for the Office of Human Capital. In this role, he analyzes data around recruitment, hiring, performance, and evaluation to support the district’s effort to ensure that each classroom is staffedby the best possible teachers. Jon was a 2013-2014 Education Pioneers Analyst Fellow, placed with Boston Public Schools and is staying on to continue the transformational work started during his Fellowship. Prior to BPS, Jon has worked as a middle and high school science teacher in a variety of locations, including Vermont, New Hampshire, and Washington, D.C. He has a M.S. in Environmental Studies, through the teaching certification program at Antioch University of New England, and a B.S. in Environmental Conservation from the University of New Hampshire. 
Shandra Goldfinger
Data Analyst, Ed Pioneers Analyst Fellow
Shandra Goldfinger works as the Education Pioneers Analyst Fellow with the Office of Human Capital.   As an Education Pioneers Fellow, she participates in professional development aimed at creating leaders in the Education sector. She spent two years managing and analyzing data for the American Museum of Natural History, where she created a streamlined process for collecting personal and demographic information on participants in youth education programs and provided analysis for grants and internal reports. She also volunteers as the Director of Social Media for AntiquityNOW, a nonprofit that raises awareness of the importance of preserving our cultural heritage by demonstrating how antiquity’s legacy influences and shapes our lives. Shandra received a BA in Ancient Studies from Mt. Holyoke College and a Master’s in Museum Studies from New York University, where she wrote her thesis on using social media to build capital with the Millennial generation. When not absorbed in Excel spreadsheets, Shandra enjoys baking, hiking, and (let’s be honest) binging on Netflix.
 cyip bio pic
Christine Yip
Data Analyst 
Christine Yip was graduated from Bowdoin College with  a  degree  in  Economics  and Computer  Science. Afterwards, she  worked  as  a  research  assistant  and eventually  a  senior  analyst  for Mathematica  Policy  Research,  Inc.,  aiding  with  research  in  healthcare, education,  nutrition  and  poverty.  Afterwards,  she  decided  to  travel to Beijing, China, where she studied Chinese for one year and worked as a consultant for a local environmental  nonprofit, the Institute  for  Environment  and Development,  the  following  year. 

Most recently, she’s finished her Masters in Public Policy from Duke University. When she's not working, Christine likes to spend her time traveling, running, cooking, and enjoying time with friends and family. 

 Human Capital Operations 
 Pullen, Deb
Debbie Pullen

Director of Operations
Deb Pullen is the Director of Operations in the Office of Human Capital at the Boston Public Schools. She oversees the Information Management Unit, which manages all employee records dating back over 100 years, all leaves of absences, salary lane changes, retirements, employment verifications, terminations, and other operational aspects of the OHC. Deb first became involved in BPS as a parent volunteer at her children’s school, where she served on a committee to build a playground and garden at The James Curley. In 1995, she was hired as an ETF Clerk at the Curley and the Aggasiz schools, and since then, she has held positions at Hyde Park High School and Boston Arts Academy as well. She has worked in BPS Human Resources for 10 years. Deb is a Boston native and a graduate of the Boston Business School. She is the proud parent of 3 BPS alumni. 
 Gwen Cleckley
Gwen Kleckley 
Gwen Kleckley belongs to the Sub-Central team at the district. She coordinates substitute teachers for schools throughout the district. Prior to entering her current position in 2013, Gwen was a School Secretary for fourteen years at Madison Park High School and several other schools. 

Janice Daly 
Staffing Manager 
Janice Daley is a Staffing Manager on the Sub-Central team at BPS. In this role, she is responsible for all human resources matters related to substitute teachers in the districts. This includes hiring and placing subs, processing paperwork, determining benefits, and generating reports for the Office of Human Capital. She began working on the Sub-Central team in 1995 and has been here ever since. Prior to joining BPS, Janice worked as a Secretary at Massachusetts General Hospital. She is a Boston 
native and an alumnus of Charlestown High School. 
Information Management 
 Chris Amoroso
Evelyn (Chris) Amoroso
Information Management Specialist  
Chris Amoroso is a Principal Administrative Clerk in the Office of Human Capital. She is responsible for making all salary adjustments, tuition reimbursements, and career awards for both unionized and managerial employees. She began working at BPS in 1983 as a typist in the District 7 office. Since then, she has worked in a number of different capacities, including as an ETF Clerk and as a school secretary at the Hurley and at the Harvard Kent. After 17 years at the Harvard Kent, Chris moved to the central office and became the receptionist for Human Resources for 11 years. In 2013, she transitioned into her current 
role. Chris is a Boston native and alumnus of East Boston High. She is the proud mother of 3 sons and 3 grandchildren. 
 Monica Engermann
Monica Engermann 
Information Management Specialist  
Monica Engermann is a Data Edit Operator in the Office of Human Capital and is responsible for processing retirements, resignations, and layoffs for BPS employees, in addition to many other important HR functions on the Operations Team. Monica began her career at BPS in 1987 in the Early Childhood division. Before it transitioned into the Office of Human Capital, Monica spent over two decades in the Office of Human Resources. To this day, Monica works alongside amazing colleagues and a phenomenal supervisor. Prior to joining BPS, Monica worked at The Boston Company. Monica is a proud BPS alumnus. 
 Labor Relations
Karen A. Glasgow

Director of Labor Relations
Karen A. Glasgow became the Director for Labor Relations in November 2013. In her role she oversees the operations of the Labor Relations office. This includes negotiating, implementing and interpreting all thirteen collective bargaining agreements at Boston Public Schools.  Before joining the School Department Karen was the Deputy Commissioner for Labor Relations, Human Resources and Legal Affairs for the Boston Fire Department from June 2008 to October 2013. She oversaw these services and provided executive support to the Fire Commissioner, leadership team, and employees of the Department. She was also a member of the Fire Commissioner’s central administrative team.
Prior to working at the Fire Department Karen was a Senior Assistant Corporation Counsel in the City of Boston’s Law Department for eight years. While at the Law Department she was a litigator representing the City and employees in a variety of civil litigation cases – ranging from personal injury to employment discrimination to civil rights in state and federal court.
Karen holds a Bachelors degree in Chemistry with Business Administration, a Masters in International Management and a Juris Doctor. She is admitted to practice in Massachusetts, Massachusetts Federal District Court, United States Court of Appeals for the First Circuit and the Supreme Court of the United States of America.